NAJ FASHION SOUQ

1. Information We Collect

When you visit our website, create an account, place an order,
or contact us, we may collect information necessary to provide
our services.

• Personal Information: Name, email address, phone number, billing and shipping address, order information and history.
• Payment Information: Payment-related information processed securely through our payment providers.
• Technical Information: IP address, browser type, pages visited, device information and referral sources.
• Cookies: Information collected through cookies and similar technologies to improve website functionality and your shopping experience.

2. How We Use Your Information

• Order Processing: To process orders, payments and deliveries.
• Customer Support: To respond to enquiries and resolve customer issues.
• Website Improvement: To improve our website, services and products.
• Marketing: To send promotional information where permitted. You may opt out of marketing communications.
• Personalization: To improve recommendations and content based on your shopping activity.

3. How We Protect Your Information

We use reasonable technical and organizational measures to
protect personal information against unauthorized access,
misuse, alteration or disclosure.

Security Note:
No method of internet transmission or electronic storage can
be guaranteed to be completely secure.

4. Sharing Your Information

We do not sell or trade your personal information. Where
necessary, information may be shared with trusted service
providers who help us operate our business.

• Payment Processing: Payment gateways and payment processors.
• Shipping & Delivery: Courier and delivery service providers.
• Marketing & Advertising: Service providers where appropriate and permitted.

We may also disclose information where required by law or when
necessary to protect our legal rights, safety, property, or the
rights of others.

5. Cookies

Our website may use cookies and similar technologies to remember
preferences, maintain shopping functionality, understand website
usage and improve your experience.

You can manage or disable cookies through your browser settings.
Some website features may not work properly if cookies are disabled.

6. Your Choices

Depending on applicable law, you may request access to,
correction of, or deletion of certain personal information
we hold about you.

You may also choose not to receive promotional communications
from us by using the available unsubscribe option or by
contacting us.

7. Third-Party Services

Our website may use third-party services such as payment
providers, delivery partners, analytics services and other
tools necessary to operate our online store.

These third parties may process information according to
their own privacy policies and applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect
changes to our services, technology, legal requirements or
business practices.

Any updated version will be posted on this page with a revised
“Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your
information is handled, please contact Naj Fashion Souq
through the contact details provided on our website.

We are committed to handling your information responsibly
and providing a safe shopping experience.